Shipping and Returns Policy
All UK orders over £75 = FREE SHIPPING!
We use Royal Mail to ship all our orders and we ship Monday – Friday. Orders begin to be processed the day after your order is received, and then sent either Tracked 24 or Tracked 48 depending on the service you choose.
If you need guaranteed next day shipping, please contact us to arrange this.
You’ll receive a shipping confirmation with tracking details. If your order has not arrived within the specified time frame, please contact us with your order number so we can chase it up on your behalf. For further information about Royal Mail's delivery aims and policy on late delivery, please see here
International Orders
International orders are also sent via Royal Mail and are sent tracked and signed. You’ll receive a shipping confirmation with tracking details. Any customs and duties are the responsibility of the customer.
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Returns
Wrong size? Wrong colour?We are happy to accept returns and refund your order (minus shipping costs) once we have received them back and they have not been used. . Please contact us within 14 days and return the items to :-
WraithMaille
30 Alexandra Road
Ramsgate, Kent
CT11 7HY